Privacy Policy

Last updated: 3 September 2026

At Studio Sundara, we respect your privacy and take care to look after the personal information you share with us.

This Privacy Policy explains what information we collect, how we use it and the choices you have.

Who we are

Studio Sundara is a small independent business based in Cornwall, UK.

If you have any questions about how we use your personal information, you can contact us at:

hello@studiosundara.com

What information we collect

When you place an order with us, we may collect information such as your:

  • Name

  • Email address

  • Billing and delivery address

  • Telephone number, where provided

  • Order and purchase details

  • Any gift message or other information you choose to provide

If you choose to join our mailing list, we also collect your email address and information relating to your subscription and preferences.

We may also collect information about how you use our website, such as information collected through cookies and similar technologies.

How we use your information

We use your information to:

  • Process and deliver your orders

  • Communicate with you about your order

  • Respond to enquiries and provide customer support

  • Send you marketing emails if you have chosen to receive them

  • Improve our website, products and services

  • Meet our legal and accounting obligations

  • Protect our website and prevent fraud or misuse

We only use your personal information where we have a lawful basis to do so under applicable data protection law.

Marketing emails

If you choose to join the Studio Sundara mailing list, we'll use your email address to send you things such as gentle monthly mindful ideas, stories and inspiration, and occasional news about new books, products and Studio Sundara updates.

You can unsubscribe at any time by using the unsubscribe link in any of our marketing emails.

We use MailerLite to manage and send our marketing emails. Your information is shared with MailerLite for this purpose when you have chosen to receive marketing communications.

Payments and orders

When you place an order through our website, your information is processed by the services we use to operate our online shop and take payment.

We use Squarespace to operate our website and online shop.

Payments may be processed through Stripe or PayPal, depending on the payment method you choose. We do not store your full payment card details ourselves.

Who we share your information with

We only share personal information with third-party services where necessary to operate our business, for example:

  • Squarespace — to host our website and operate our online shop

  • Stripe — to process payments

  • PayPal — to process payments

  • Delivery providers — to deliver your orders

  • MailerLite — to manage and send marketing emails where you have opted in

  • Professional advisers or authorities where we are legally required to do so

We do not sell your personal information.

How long we keep your information

We keep personal information only for as long as we need it for the purposes described above, including where we have legal, accounting or regulatory obligations to keep certain records.

When we no longer need your personal information, we will take reasonable steps to securely delete or anonymise it.

Your rights

Depending on the circumstances, you have rights under data protection law including the right to:

  • Ask what personal information we hold about you

  • Ask us to correct inaccurate information

  • Ask us to delete your information in certain circumstances

  • Ask us to restrict how we use your information

  • Object to certain uses of your information

  • Withdraw consent where we rely on consent

If you would like to exercise your rights or ask a question about your personal information, please contact us at hello@studiosundara.com.

You also have the right to complain to the Information Commissioner's Office (ICO) if you are unhappy with how we have handled your personal information.

Cookies

Our website uses cookies and similar technologies to make the website work, remember preferences and, where applicable, understand how visitors use it.

Some cookies are essential for the website and shopping basket to function. Non-essential cookies, such as certain analytics or tracking technologies, may require your consent.

You can manage your cookie preferences through the cookie settings available on our website.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.